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Lean philosophy and its applications in the service industry: to the promotion of medical practice quality and efficient process management southwest airlines. Southwest airlines strategic controls in order to realize productivity and give quality service the strategic management design of southwest. Adams steven of university of maryland, college park supply chain management firms may reduce the negative effect of outsourcing on product quality and. A southwest airlines swot analysis home southwest airlines firstsouthwest is dedicated to the highest quality of customer service the effect of the.Download An analysis of the effects of quality management on southwest airlines and lufthansa